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Free Shipping terms
To most continental U.S. areas. Some remote areas, islands, toll bridge access areas, union states, ferry tolls, etc. may be subjected to additional charges. Additional charges may also apply to Liftgate service, residential delivery, etc.. where services are not available or the charges are higher than normal. If any additional charges apply, the customer will be notified before shipping and at this time the buyer may choose to cancel the purchase.
Shipping Policy and Procedures
All in stock orders are processed and shipped within 24 business hours but may be delayed if special options or specifications are needed!
Safes weighing less than 85 lbs usually will be shipped via UPS Parcel and may have express options. Extra fees may be added to parcel shipping prices due to the extra packaging needed to minimize damage while being handled through the parcel delivery.
Currently United Safes Corporation utilizes UPS Parcel, UPS Freight & R&L Carriers and may reserves the right to change carriers without notice.
Our freight deliveries are by appointment only and are a Lift Gate Curbside Service. Meaning, the freight company will get their truck as close to the curb closest to the delivery address and then lower it to the ground. Customer is responsible to make arrangements to have the safe moved inside the delivery address. Under no circumstances will the freight company deliver the safe inside the delivery address. Inside delivery in NOT a service that United Safes Corporation offers. Customer will be responsible for all freight charges to and from the delivery address on any order canceled after it has been processed and shipped. Freight and Storage charges will apply to orders that have to be held at a delivery terminal due to customer not being able to take delivery.
United Safes Corporation reserves the right to authorize the return of any freight found undeliverable where the customer, after repeated attempts, is found to be unavailable for contact. Customer will be responsible for all freight charges to and from the attempted delivery address as well as a 15% restocking fee. United Safes Corporation reserves the right to authorize the return of any freight found undeliverable where the customer, after repeated attempts, is found to be unavailable for contact.
Freight Acceptance Policy and Procedures
Upon receiving the product from the shipping carrier, inspect the packaging for noticeable signs of damage such as tears in the box(s), heavy friction marks to the box(s), indentions, etc... If there are signs of damage to the packaging, inspect the product in a timely fashion to make sure the damage did not extend beyond the packaging. United Safes Corporation ships all safes in the upright position only. Under no circumstances do our safes get wrapped in plastic. Any safe delivered not in the upright position or wrapped in plastic should be subject to further inspection BEFORE signing the delivery receipt. If no time is permitted, notate the condition on the delivery receipt. The pallet and/or packaging material shall not be discarded until the package is fully opened, inspected and found to be in good operating condition.
(1) If there is considerable damage to the product, refuse the shipment and a replacement will be issued.
(2) If there are visible amounts of damage to the packaging and the shipper or buyer does not have ample time to inspect the product thoroughly, make sure it is notated specifically on the bill of laden. If damage is not notated on the shippers documents, the buyer/purchaser will be liable to make all claims against the shipper and removes all liability of damage from United Safes Corporation.
(3) Unsatisfactory returns will be accepted within 14 days of receiving the product. The product must be returned in the original packaging and secured properly with the necessary packaging material to ensure no damage on the return. Charges will be due for the shipping to the location and from the location back to the distribution point. Charges may also apply if the product is returned not in the original condition. A restocking fee of 15% will also apply to all returned products. These charges will be determined by United Safes Corporation but will be fair and considerate to the buyer.
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